Rural homeowners who turned to Starlinkslam app-based customer servicE
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작성자 Eli 작성일24-06-03 18:33 조회287회 댓글0건관련링크
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Rural homeowners who have switched to Elon Musk's Starlink in a desperate bid for 위성티비 faster internet in the British countryside have slammed the company's customer service.
UK villages have long been plagued by connectivity issues, and delays in ultra-fast broadband reaching rural areas have resulted in some turning to Musk's costly satellite internet system.
However, broadband experts have told MailOnline how fast Starlink speeds could slow down as more people sign up to the satellite system which helps connect the most isolated parts of the UK by using broadband beamed from space.
While some villagers have hailed Starlink as 'life-changing', other users who are paying £449 plus £75 a month have fumed at the lack of help available when they suffer connection problems.
Starlink prides itself on offering an experience which requires minimal support and most elements, including setting up a dish, are managed through their app.
The hands-off approach may be favoured when things are going well, but it is infuriating users who have flocked to social media and Trustpilot to share complaints.
Rural homeowners who have switched to Elon Musk's (pictured) Starlink in a desperate bid for faster internet in the British countryside have slammed the company's customer service
Pictured: Homeowners who have set up Elon Musk's Starlink satellite internet at their rural properties
Starlink (pictured) prides itself on offering an experience which requires minimal support, with most elements, including setting up a dish, managed through an app
Starlink users said that the customer support is 'non existent' as they fumed at receiving no response
One posted: 'Just pray you don't need any customer support as its non existent... Only way to make contact is via the app and they don't respond in spite of daily messages. Absolute s***show.'
UK villages have long been plagued by connectivity issues, and delays in ultra-fast broadband reaching rural areas have resulted in some turning to Musk's costly satellite internet system.
However, broadband experts have told MailOnline how fast Starlink speeds could slow down as more people sign up to the satellite system which helps connect the most isolated parts of the UK by using broadband beamed from space.
While some villagers have hailed Starlink as 'life-changing', other users who are paying £449 plus £75 a month have fumed at the lack of help available when they suffer connection problems.
Starlink prides itself on offering an experience which requires minimal support and most elements, including setting up a dish, are managed through their app.
The hands-off approach may be favoured when things are going well, but it is infuriating users who have flocked to social media and Trustpilot to share complaints.
Rural homeowners who have switched to Elon Musk's (pictured) Starlink in a desperate bid for faster internet in the British countryside have slammed the company's customer service
Pictured: Homeowners who have set up Elon Musk's Starlink satellite internet at their rural properties
Starlink (pictured) prides itself on offering an experience which requires minimal support, with most elements, including setting up a dish, managed through an app
Starlink users said that the customer support is 'non existent' as they fumed at receiving no response
One posted: 'Just pray you don't need any customer support as its non existent... Only way to make contact is via the app and they don't respond in spite of daily messages. Absolute s***show.'
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